Wellness & Beauty Operations Consulting

Your business is busier than ever.
So why is revenue still leaking?

I help luxury beauty clinics, spas, gyms and wellness studios identify exactly where they are losing revenue and implement AI-powered systems to fix it. No tech overwhelm. No jargon. Just results.

Book Your Free Discovery Call Or start with a free business audit — takes 10 minutes

You are working harder than ever.
But the gaps keep appearing.

Calls going unanswered during your busiest hours, and those clients never call back.

No-shows and last-minute cancellations leaving gaps in your schedule every single week.

Clients who had a great experience but never came back because nobody followed up.

Your team buried in admin with no time to focus on the people in front of them.

You know your business could perform better, but you do not have the data to know where to start.

You have looked at AI tools before, but everything felt complicated and irrelevant to your industry.

I have been in your shoes.

I am Jennifer, a wellness and beauty operations consultant with over a decade of hands-on experience in the industry. Spa director, fitness franchise co-owner, clinic founder, staff trainer.

I know what it feels like to watch a full appointment book turn into a day of gaps. I know the pressure of managing a team while trying to grow.

What I do now is bring that industry knowledge together with the best AI tools available, to build systems that actually work for your business. Not generic tech. Not theory. Systems built around how you actually operate.

I am not an AI agency. I am a consultant who understands your world and uses AI as one of the tools to make it better.

— Jennifer
Spa Director
Fitness Franchise Co-Owner
Clinic Founder
Staff Trainer
UK · France · Lebanon
Trilingual: English, French, Arabic

Simple to start.
Powerful from day one.

01

Book a free discovery call

30 minutes. We talk about your business, where the gaps are and what is getting in the way. No sales pressure, just an honest conversation.

02

Receive your audit report

A personalised report covering the six areas where wellness businesses typically lose the most revenue — with your specific gaps clearly identified.

03

I build your system

AI-powered operations designed specifically for your business, integrated with your existing booking tools. No disruption to how you work.

04

You see results

Within 30 days of launch — fewer no-shows, more returning clients, less time wasted on admin. With a monthly report showing exactly how it performs.

The three things costing wellness businesses the most.

Missed calls & lost bookings

Every unanswered call is a booking that went elsewhere. An AI voice agent answers every call 24/7, books appointments, handles FAQs and never puts a client on hold. You capture every enquiry, even outside opening hours.

No more missed bookings. No more lost clients.

No-shows & empty slots

Automated reminders sent via WhatsApp and SMS reduce no-shows by 30–50% from week one. When a cancellation happens, an automated waitlist fills the slot immediately, turning lost revenue back into income with zero manual effort.

Fewer empty slots. More predictable revenue.

Clients who don't come back

Most businesses lose clients not because of bad service, but because nobody followed up. Automated post-visit messages, rebooking prompts and review requests keep your clients engaged and bring them back consistently.

Higher retention. More referrals. More revenue.

Choose where to start.

Every package is designed around a specific outcome. Start where your biggest gap is — and build from there.

Starter
Never Miss a Client
£600 setup · £300 / month
Automated reminder system (WhatsApp + SMS)
Automated waitlist that fills cancelled slots instantly
Post-visit follow-up & rebooking prompts
Monthly performance check-in
Best for: Businesses with a clear no-show or cancellation problem
Book a Call
Premium
Complete Operations
£2,000 setup · £800 / month
Everything in Growth
Automated weekly metrics report
Upsell & retail automation sequences
SOP review & staff recommendations
Fortnightly consulting call with Jennifer
Best for: Businesses ready for full operational transformation
Work With Jennifer

14-day setup guarantee · No long-term contracts · Cancel anytime

Not sure where to start?

Take the free 10-minute Opsup.ai Business Audit and receive a personalised report within 48 hours identifying your top three revenue opportunities and the exact steps to address them.

Start the Free Audit

Frequently asked.

Do I need to be technical to work with you?
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Not at all. I handle all of the technical setup. You do not need to understand how the tools work. You just need to see the results, which you will.
How long does it take to set up?
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Most systems are fully live within 2 to 3 weeks of onboarding. Simpler implementations, like automated reminders, can be running within a week.
Will this work with my existing booking system?
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In most cases yes. I work with the most commonly used wellness and beauty booking platforms including Fresha, Mindbody, Phorest and Treatwell. We discuss your specific setup on the discovery call.
What if I am not happy with the results?
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Every package includes a 14-day setup guarantee. If your system is not working correctly within 14 days of launch, I will fix it at no additional cost.
Do I have to commit to a long contract?
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No. There are no long-term contracts. You can cancel your monthly retainer at any time with 30 days notice.
How is this different from generic AI tools?
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Most AI tools are built for generic business use. I have worked in this industry for over a decade and I know exactly which tools work for wellness businesses and how to implement them in a way that fits how you actually operate. This is not off-the-shelf. It is built around you.

Ready to stop
losing revenue?

No pitch. No pressure. Just clarity.

Book Your Free Discovery Call